Privacy Policy
Effective Date: 13-Jan-2026
1. Introduction
Welcome to FlowHora ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By accessing or using our website or services, you agree to the terms of this Privacy Policy.
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2. Information We Collect
We may collect the following types of information:
Personal Information
You may voluntarily provide information such as:
• Name
• Email address
• Phone number
• Company name
• Billing or shipping information (if applicable)
• Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect:
• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of access
• Referring website
• Usage statistics
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3. How We Use Your Information
We may use your information to:
• Provide and maintain our services
• Respond to inquiries and customer support requests
• Process transactions
• Improve our website and services
• Personalize user experience
• Send service updates and notifications
• Send marketing communications (only where permitted by law)
• Detect fraud, abuse, and security issues
• Comply with legal obligations
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4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
• Remember user preferences
• Improve website performance
• Analyze website traffic
• Enhance security
• Provide a better browsing experience
You can manage or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.
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5. Sharing of Information
We do not sell your personal information.
We may share information with:
• Service providers and business partners
• Payment processors (where applicable)
• Cloud hosting providers
• Analytics providers
• Legal authorities when required by law
• Successors in the event of a merger, acquisition, or business transfer
All third parties are expected to protect your information in accordance with applicable privacy laws.
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6. Data Security
We implement appropriate technical, administrative, and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.
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7. Data Retention
We retain personal information only for as long as necessary to:
• Provide our services
• Meet legal and regulatory requirements
• Resolve disputes
• Enforce our agreements
When no longer required, information is securely deleted or anonymized.
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8. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
• Access your personal information
• Correct inaccurate information
• Delete your information
• Withdraw consent
• Restrict or object to processing
• Request a copy of your personal data
• Lodge a complaint with a relevant data protection authority
To exercise these rights, please contact us using the information below.
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9. Third-Party Services
Our website may use third-party services, including but not limited to:
• Analytics providers
• Payment gateways
• Email service providers
• Cloud hosting services
• Customer support platforms
These providers have their own privacy policies, and we encourage you to review them.
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10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
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11. Children's Privacy
Our services are not directed toward children under the age required by applicable law. We do not knowingly collect personal information from children. If such information is discovered, we will take reasonable steps to delete it.
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12. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We will take appropriate measures to ensure your data remains protected in accordance with applicable laws.
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13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."
Your continued use of our website after changes become effective constitutes your acceptance of the revised Privacy Policy.
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14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
FlowHora
Contact Person: Shyam Sah
Email:info@flowhora.com
Phone: +91-8287258542
Website: www.flowhora.com