Privacy Policy

Privacy Policy - FlowHora

We are committed to protecting your privacy. This policy describes how we collect, use, and protect your information.

1. Information We Collect

Personal info (name, email, phone), business info (company name, GSTIN), usage data, contact lists, payment information.

2. How We Use Information

To provide WhatsApp API services, process payments, send service updates, provide support, improve our platform.

3. Data Security

SSL/TLS encryption, PCI-DSS compliant payment processing, restricted access, regular security audits.

4. Data Sharing

We don't sell personal data. We share with WhatsApp/Meta for API functionality, payment processors, and legal authorities when required.

5. Data Retention

Account data retained while active. Removed within 90 days of deletion. Tax records retained as per Indian law.

6. Your Rights

Access data via dashboard, request corrections, request deletion, opt out of marketing.

7. Cookies

Essential cookies for auth/sessions. Analytics cookies with consent.

8. Contact

Data Protection Officer: info@flowhora.com | +91 8287258542

Last Updated: May 2026