Vendor Terms

Vendor Terms and Conditions

These terms govern vendor/business use of the FlowHora WhatsApp Business API Platform.

1. Vendor Registration

Vendors must register with valid business details. FlowHora reserves the right to verify information.

2. WhatsApp Compliance

Vendors must comply with WhatsApp Business Policy. Message templates must be Meta-approved.

3. Message Usage

Quotas are per subscription plan. Unused messages don't carry over. Delivery depends on WhatsApp infrastructure.

4. API Usage

API access is per plan. Rate limits apply. Credentials must be kept confidential.

5. Data Handling

Obtain proper consent from contacts. Comply with Indian data protection laws. Don't share credentials.

6. Billing

Monthly subscription fees. Additional WhatsApp conversation charges may apply. Auto-generated invoices.

7. Support

Available via email and WhatsApp. Priority support for Professional/Enterprise plans.

8. Account Suspension

Accounts may be suspended for policy violations, non-payment, spam, or harmful activity.

9. Contact

info@flowhora.com | +91 8287258542